|Description||Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.|
|Source||CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)|
The table below lists information on source packages.
The information below is based on the following data on fixed versions.
|Package||Type||Release||Fixed Version||Urgency||Origin||Debian Bugs|
[lenny] - otrs2 <no-dsa> (Minor issue)