DescriptionThe AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2fixed
buster/non-free (security)6.0.16-2+deb10u1fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs


Marginal security impact, standard bug

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