CVE-2017-15864

NameCVE-2017-15864
DescriptionIn the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
ReferencesDLA-1212-1
NVD severitymedium (attack range: remote)

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6fixed
buster/non-free6.0.16-2fixed
bullseye/non-free, sid/non-free6.0.23-2fixed
jessie3.3.18-1+deb8u4fixed
jessie (security)3.3.18-1+deb8u11fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)4.0.7-2medium
otrs2sourcejessie3.3.18-1+deb8u2medium
otrs2sourcewheezy3.3.18-1~deb7u2mediumDLA-1212-1

Notes

https://www.otrs.com/security-advisory-2017-06-security-update-otrs-3-3/
https://github.com/OTRS/otrs/compare/3bc58ebeb9bdbe8107251a03cf7b9b8cfc515f53...80a0a9a138278d63a2621d146eb3c29e982aa2d5
Root cause for the issue is the recursive parsing handling in the old
DTL template engine that OTRS used up to OTRS 3.3. Starting with OTRS 4
OTRS switched to a new Template::Toolkit based engine which does not perform
recursive parsing and not affected by this issue.

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