CVE-2017-9324

NameCVE-2017-9324
DescriptionIn Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SuSE, Mageia, GitHub code/issues, web search, more)
ReferencesDSA-3876-1
NVD severitymedium (attack range: remote)
Debian Bugs864319

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)stretch/non-free (security), stretch/non-free5.0.16-1+deb9u3fixed
buster/non-free, sid/non-free6.0.2-1fixed
wheezy3.1.7+dfsg1-8+deb7u5fixed
wheezy (security)3.3.18-1~deb7u1fixed
jessie (security), jessie3.3.18-1+deb8u2fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)5.0.20-1medium864319
otrs2sourcejessie3.3.9-3+deb8u1mediumDSA-3876-1
otrs2sourcestretch5.0.16-1+deb9u1medium
otrs2sourcewheezy(not affected)

Notes

[wheezy] - otrs2 <not-affected> (does not affect version 3.1.7)
https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
https://github.com/OTRS/otrs/commit/45e05f854d2dc7c9fa7dd7467ea00cdcde350ac3

Search for package or bug name: Reporting problems