DescriptionAn issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
NVD severitymedium (attack range: remote)

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6fixed
buster/non-free, sid/non-free6.0.16-1fixed
jessie (security)3.3.18-1+deb8u7fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2sourcejessie(not affected)
otrs2sourcestretch(not affected)


[stretch] - otrs2 <not-affected> (Specific to OTRS 6)
[jessie] - otrs2 <not-affected> (Specific to OTRS 6)

Search for package or bug name: Reporting problems