|Description||In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.|
|Source||CVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub advisories/code/issues, web search, more)|
Vulnerable and fixed packages
The table below lists information on source packages.
The information below is based on the following data on fixed versions.
OTRS 6: https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01
OTRS 5: https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711
OTRS 4: https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843