CVE-2019-12248

NameCVE-2019-12248
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
ReferencesDLA-1816-1
NVD severitymedium

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6vulnerable
buster/non-free6.0.16-2vulnerable
sid/non-free, bullseye/non-free6.0.23-2fixed
jessie3.3.18-1+deb8u4vulnerable
jessie (security)3.3.18-1+deb8u11fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)6.0.19-1
otrs2sourcejessie3.3.18-1+deb8u10DLA-1816-1

Notes

[buster] - otrs2 <no-dsa> (Non-free not supported)
[stretch] - otrs2 <no-dsa> (Non-free not supported)
https://community.otrs.com/security-advisory-2019-08-security-update-for-otrs-framework/
OTRS 6: https://github.com/OTRS/otrs/commit/4e06ef439c33e7d90af16451719415c780e0c29c
OTRS 6: https://github.com/OTRS/otrs/commit/0713999042e3ce7fa60067d3cd165206899224bf
OTRS 5: https://github.com/OTRS/otrs/commit/edbc7371a52fc5d0032e934d2456b5f39da317f1
OTRS 5: https://github.com/OTRS/otrs/commit/2d85ce89515db8e94b36ea8ba97f21e27aa66efd

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