CVE-2019-16375

NameCVE-2019-16375
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
NVD severitylow

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2vulnerable
bullseye/non-free, sid/non-free6.0.28-2fixed
stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6vulnerable
jessie3.3.18-1+deb8u4vulnerable
jessie (security)3.3.18-1+deb8u15vulnerable

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)6.0.23-1

Notes

[buster] - otrs2 <no-dsa> (Non-free not supported)
[stretch] - otrs2 <no-dsa> (Non-free not supported)
[jessie] - otrs2 <no-dsa> (Minor issue)
https://community.otrs.com/security-advisory-2019-13-security-update-for-otrs-framework/
https://github.com/OTRS/otrs/commit/aeb33d800716e2a6653597aa86314c4cbdadb678 (6.x)
https://github.com/OTRS/otrs/commit/03ca8f396b1aa9933c212a63f52a9ea26c06e7da (5.x)

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