| Name | CVE-2019-16375 |
| Description | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article. |
| Source | CVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more) |
| NVD severity | low |
The table below lists information on source packages.
| Source Package | Release | Version | Status |
|---|---|---|---|
| otrs2 (PTS) | buster/non-free | 6.0.16-2 | vulnerable |
| bullseye/non-free, sid/non-free | 6.0.28-2 | fixed | |
| stretch/non-free (security), stretch/non-free | 5.0.16-1+deb9u6 | vulnerable | |
| jessie | 3.3.18-1+deb8u4 | vulnerable | |
| jessie (security) | 3.3.18-1+deb8u15 | vulnerable |
The information below is based on the following data on fixed versions.
| Package | Type | Release | Fixed Version | Urgency | Origin | Debian Bugs |
|---|---|---|---|---|---|---|
| otrs2 | source | (unstable) | 6.0.23-1 |
[buster] - otrs2 <no-dsa> (Non-free not supported)
[stretch] - otrs2 <no-dsa> (Non-free not supported)
[jessie] - otrs2 <no-dsa> (Minor issue)
https://community.otrs.com/security-advisory-2019-13-security-update-for-otrs-framework/
https://github.com/OTRS/otrs/commit/aeb33d800716e2a6653597aa86314c4cbdadb678 (6.x)
https://github.com/OTRS/otrs/commit/03ca8f396b1aa9933c212a63f52a9ea26c06e7da (5.x)