CVE-2019-16375

NameCVE-2019-16375
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)
ReferencesDLA-3551-1

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)bullseye/non-free6.0.32-6fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2sourcebuster6.0.16-2+deb10u1DLA-3551-1
otrs2source(unstable)6.0.23-1

Notes

[stretch] - otrs2 <ignored> (Non-free not supported)
[jessie] - otrs2 <no-dsa> (Minor issue)
https://community.otrs.com/security-advisory-2019-13-security-update-for-otrs-framework/
https://github.com/OTRS/otrs/commit/aeb33d800716e2a6653597aa86314c4cbdadb678 (6.x)
https://github.com/OTRS/otrs/commit/03ca8f396b1aa9933c212a63f52a9ea26c06e7da (5.x)

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