CVE-2019-18179

Name	CVE-2019-18179
Description	An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Source	CVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub advisories/code/issues, web search, more)
References	DLA-2053-1
Debian Bugs	945251

Vulnerable and fixed packages

The table below lists information on source packages.

Source Package	Release	Version	Status
otrs2 (PTS)	buster/non-free	6.0.16-2	vulnerable
	bullseye/non-free	6.0.32-6	fixed

The information below is based on the following data on fixed versions.

Package	Type	Release	Fixed Version	Urgency	Origin	Debian Bugs
otrs2	source	jessie	3.3.18-1+deb8u12		DLA-2053-1
otrs2	source	(unstable)	6.0.24-1			945251

Notes

[buster] - otrs2 <ignored> (Non-free not supported)
[stretch] - otrs2 <ignored> (Non-free not supported)
https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/