|Description||An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.|
|Source||CVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)|
Vulnerable and fixed packages
The table below lists information on source packages.
|otrs2 (PTS)||stretch/non-free (security), stretch/non-free||5.0.16-1+deb9u6||vulnerable|
The information below is based on the following data on fixed versions.
|Package||Type||Release||Fixed Version||Urgency||Origin||Debian Bugs|
[buster] - otrs2 <ignored> (Non-free not supported)
[stretch] - otrs2 <ignored> (Non-free not supported)