CVE-2019-18179

NameCVE-2019-18179
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
ReferencesDLA-2053-1
NVD severitymedium
Debian Bugs945251

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2vulnerable
bullseye/non-free6.0.26-1fixed
sid/non-free6.0.27-1fixed
stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6vulnerable
jessie3.3.18-1+deb8u4vulnerable
jessie (security)3.3.18-1+deb8u14fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)6.0.24-1945251
otrs2sourcejessie3.3.18-1+deb8u12DLA-2053-1

Notes

[buster] - otrs2 <no-dsa> (Non-free not supported)
[stretch] - otrs2 <no-dsa> (Non-free not supported)
https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/

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