CVE-2019-18179

NameCVE-2019-18179
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
ReferencesDLA-2053-1
NVD severitymedium
Debian Bugs945251

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2vulnerable
bullseye/non-free, sid/non-free6.0.30-1fixed
stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6vulnerable

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2sourcejessie3.3.18-1+deb8u12DLA-2053-1
otrs2source(unstable)6.0.24-1945251

Notes

[buster] - otrs2 <no-dsa> (Non-free not supported)
[stretch] - otrs2 <no-dsa> (Non-free not supported)
https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/

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