CVE-2020-1768

NameCVE-2020-1768
DescriptionThe external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
NVD severitymedium

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2fixed
sid/non-free, bullseye/non-free6.0.30-2fixed
stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)(not affected)

Notes

- otrs2 <not-affected> (Only affects 7.0.x series)
https://community.otrs.com/security-advisory-2020-04/

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