|Description||Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.|
|Source||CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)|
The table below lists information on source packages.
The information below is based on the following data on fixed versions.
|Package||Type||Release||Fixed Version||Urgency||Origin||Debian Bugs|
- otrs2 <not-affected> (Only affects 7.x and 8.x)