CVE-2021-21435

NameCVE-2021-21435
DescriptionArticle Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, bugtraq, EDB, Metasploit, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, Mageia, GitHub code/issues, web search, more)
NVD severitymedium

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)stretch/non-free (security), stretch/non-free5.0.16-1+deb9u6fixed
buster/non-free6.0.16-2fixed
bullseye/non-free6.0.32-6fixed
sid/non-free, bookworm/non-free6.1.2-1fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)(not affected)

Notes

- otrs2 <not-affected> (Doesn't affect OTRS as packaged in Debian, see bug #982586)
https://otrs.com/release-notes/otrs-security-advisory-2021-02/

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