DescriptionThere is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)
Debian Bugs989992

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)buster/non-free6.0.16-2vulnerable
buster/non-free (security)6.0.16-2+deb10u1fixed
znuny (PTS)bookworm/non-free6.5.1-1fixed
sid/non-free, trixie/non-free6.5.8-1fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
znunysource(unstable)(not affected)


[stretch] - otrs2 <no-dsa> (Non-free not supported)
- znuny <not-affected> (Fixed before initial upload to Debian)
Fixed by: (rel-6_0_34)

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